Shipping policy

At Prominence, we strive to provide a seamless and efficient shopping experience. Below is our shipping policy:

- **Shipping Timeframe**: We offer same-day shipping for orders placed before 12 PM EST. Orders placed after 12 PM EST will be shipped the next business day. Orders placed on weekends or holidays will be processed the following business day.

- **Shipping Methods**: We partner with reputable shipping carriers to ensure your order arrives promptly. Delivery times vary based on your location and the shipping method selected at checkout.

- **Tracking Information**: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor your package’s progress.

- **Shipping Rates**: Shipping rates are calculated at checkout based on your location and the selected shipping method.

- **Lost Packages**: While we do our best to ensure timely delivery, we are not responsible for packages lost or delayed by the shipping carrier in transit. If your package is lost, please contact the shipping carrier directly with your tracking information for assistance.

- **Customer Support**: If you experience any issues with your order, please contact our customer service team. We will do our best to assist you in resolving any concerns.

Thank you for choosing Prominence. We appreciate your business and look forward to serving you!